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การเตรียมตัวเพิ่มเติม Climate change ใน กระบวนการและวิธีการต่างๆ พร้อมแนะนำ ในห้องอบรม

การการติดต่อ Climate change ในระบบ ISO9001:2015/AMD2024 และ ISO14001,ISO45001 หรือ อื่นๆ ที่จะตามมา หลักการสำคัญคือ ต้องไปพิจารณา ข้อกำหนดข้อ 4

4.1.บริบทองค์กร

4.2.ผู้มีส่วนได้ส่วนเสีย

นอกจากนั้นจะต้องมีการประเมินความเสี่ยงทุกกระบวนการเพื่อไม่ให้กระทบกับสภาพแวดล้อม การเปลี่ยนแปลงสภาพอากาศ และ ต้องมีการสื่อสารให้พนักงาน และผู้เกี่ยวข้องทราบ เกี่ยวภาระกิจขององค์กร

สำหรับพนักงานในองค์กร ให้มีส่วนร่วมผ่านกิจกรรม เช่น ข้อเสนอแนะ การทำกิจกรรมกลุ่ม การลดใช้ทรัพยากร การนำกลับมาใช้ใหม่ สร้างจิตสำนึกแก่ทุกคนและมีส่วนร่วมทุกคน

ดังนั้น ในกระบวนการ Internal audit อย่าลืมไปทบทวนหัวข้อที่เกิดขึ้นมาใหม่

ในความเห็นของเราส่วนตัว การเปลี่ยนแปลงสภาพอากาศ (Climate change) รอบนี้ เห็นเป็นรูปธรรมมากขึ้น ท่านสามารถอ่านต้นฉบับภาษาอังกฤษได้ด้านล่าง

English version: Please see below evident:

Thank you the sources company provided knowledge.

Climate Change in ISO 9001 — How to Implement Into QMS?

Reference: By Dilawar Laghari | Last Updated: 12/25/2023

If you’re involved with quality management systems, there’s some important news about changes to ISO 9001 2015 that you should be aware of. The ISO committee has approved the revision of the standard by including the Climate Change part of Clause 4 Context requirements. Let’s break it down in simple terms so you know why does it matter and how to implement into your Quality Management System.

Table of Contents

Major Updates from ISO Committee Meeting in Rwanda

Firstly, let’s talk about the big meeting in Kigali, Rwanda, which was the first face-to-face gathering since the COVID-19 outbreak. This October 2023 meeting was a milestone, setting the stage for some critical developments in ISO 9001.

Key Highlights:

Revision of ISO 9001 — A new Work Group (WG29) will spearhead the revision of ISO 9001, with their first meeting scheduled in London in December 2023. The goal is to complete the revision within 24 months, aiming for a 2025 publication.

Now’s your chance to have a say in these changes – get in touch with your National Standards Body such as Standards Australia.

Alignment with ISO 9000 Revision — The revision of ISO 9001 will be closely coordinated with the ISO 9000 update. This collaboration ensures both standards will complement each other, making it easier for you to understand and implement them.

Digitalisation of the Revision Process — The ISO Online Standards Development platform will be utilised, making the revision process more efficient and manageable.

Inclusion of Guidance Material — For the first time, ISO 9001 will include guidance material, aligning with other Management System Standards. This addition should make it easier for you to understand and apply the standard.

Climate Change Considerations — The most significant change is the upcoming amendment to Clause 4 of ISO 9001, focusing on climate change. This amendment, expected in January 2024, emphasises the need for organisations to consider climate change in their operations.

ISO/IEC SMART Project — ISO 9001 will be part of a pilot project to harness the digital power of international standards.

Why Climate Change Matters in ISO 9001?

There’s a widespread misconception that climate change considerations are only relevant for organisations with specific environmental management systems, such as ISO 14001 or ISO 50001.

The reality is that climate change is likely to impact nearly every business in one way or another in the future (it has kind of already!).

Whether it’s through direct environmental effects or shifts in regulatory and market landscapes, the need to adapt and respond to these changes is becoming increasingly critical for maintaining business continuity and achieving objectives.

Many organisations that I audited are already ahead of the curve, having recognised the potential impacts of climate change on their businesses. They’ve integrated this understanding into their strategic planning and operational frameworks.

Whether it’s through modifying existing processes, exploring new market opportunities or enhancing your sustainable stewardship, addressing climate change is now an integral part of quality management practices.

Revised 9001 Standard with Climate Change Language

The ISO 9001 standard will be re-published with the following revisions under clauses 4.1 and 4.2. The amendments are expected to be issued in January 2024. Here’s how it’s going to look:

4.1 Understanding the organization and its context:
The organization shall determine external and internal issues that are relevant to its purpose and that affect its ability to achieve the intended result(s) of its XXX management system.

Adding: “The organization shall determine whether climate change is a relevant issue.”

4.2 Understanding the needs and expectations of interested parties
The organization shall determine:
• the interested parties that are relevant to the XXX management system;
• the relevant requirements of these interested parties;|
• which of these requirements will be addressed through the XXX management system.

Adding: “NOTE: Relevant interested parties can have requirements related to climate change.”

How to Implement Climate Change Within QMS?

I recommend beginning with a foundational understanding of “climate” and its global impacts. Utilise various resources like educational videos on YouTube and well-researched articles from reputable sources online. This will not only demonstrate that you’re committed to maintain your ISO certification but also your commitment to the climate related challenges ‘beyond‘.

Here’s a systematic approach aligned with your Quality Management System (QMS):

1. Conduct Risk Review — discussing climate change in your business risk reviews as a first step to reflect on how climate-related issues might affect your business’s resilience and sustainability.

PRO TIP: If your business risk review shows no major connection or influence with climate issues, it’s best to avoid making any changes to your current ISO 9001 quality management system.

2. Engage with Suppliers — Look at your supply chain. Are your suppliers committed to sustainable practices? For instance, if you’re in the retail sector, sourcing products from suppliers who use sustainable materials and processes can reduce your environmental footprint. Consider conducting sustainability audits of your key suppliers or integrating sustainability criteria into your procurement policies.

3. Understand Customer Influence — Reflect on how your products or services influence customer behavior in relation to climate change. If you’re in the technology industry, think about how your products can be designed for energy efficiency or how you can encourage customers to recycle or properly dispose of electronic waste.

4. Set Sustainable Goals — Once you’ve identified areas for improvement, set specific, measurable sustainable targets. For a logistics company, this might mean reducing carbon emissions from your fleet by a certain percentage within a fixed time frame. Clearly define these targets and integrate them into your overall business strategy.

5. Implement into Operations — Begin by evaluating your internal processes. For example, if you’re a manufacturing company, consider the energy efficiency of your machinery. Are there ways to reduce energy consumption or switch to renewable energy sources? Even small changes, like improving insulation in your buildings or optimizing logistics to reduce transportation emissions, can have a significant impact.

6. Communicate Your Efforts — Share your climate action plans and progress with stakeholders (staff, customers, suppliers, contractors and etc). This transparency not only demonstrates your commitment to addressing climate change but can also inspire others in your industry to follow suit. I have seen some companies using such goals as their competitive advantage.

7. Monitor and Improve — After regularly monitoring your progress, implement the necessary improvements where needed. This could involve investing in more energy-efficient technologies, training staff on new procedures or regularly reviewing supplier sustainability performance.

By taking these steps, you’re not just complying with ISO 9001 requirements to show context around climate change but you’re actually demonstrating a commitment to a sustainable future.

What’s Next Update for ISO 9001?

ISO has aligned itself with UN’s ambitious 15-year plan in its 17 pointer Sustainable Goals to address some of the most pressing issues around the world.

As you can see, Climate Change is one of the Sustainable Development Goals and ISO Committee is addressing these global challenges through updates to its standards. Here’s a list of all 17 sustainable goals that you should be aware of:

No Poverty: A commitment to ending poverty in all its forms, globally.
Zero Hunger: Aiming to eradicate hunger, ensure food security, improve nutrition, and promote sustainable agriculture.
Good Health and Well-being: Focusing on ensuring healthy lives and promoting well-being for all, at every age.
Quality Education: Guaranteeing inclusive and equitable quality education and promoting lifelong learning opportunities for everyone.
Gender Equality: Striving for gender equality and empowering all women and girls.
Clean Water and Sanitation: Ensuring the availability and sustainable management of water and sanitation for all.
Affordable and Clean Energy: Securing access to affordable, reliable, sustainable, and modern energy for all.
Decent Work and Economic Growth: Promoting sustained, inclusive, and sustainable economic growth, along with full and productive employment.
Industry, Innovation, and Infrastructure: Building resilient infrastructure, promoting inclusive and sustainable industrialisation, and fostering innovation.
Reduced Inequalities: Aiming to reduce inequality within and among countries.
Sustainable Cities and Communities: Making cities and human settlements inclusive, safe, resilient, and sustainable.
Responsible Consumption and Production: Ensuring Sustainable Consumption and Production Patterns.
Climate Action: Taking urgent action to combat climate change and its impacts.
Life Below Water: Conserving and sustainably using the oceans, seas, and marine resources for sustainable development.
Life on Land: Protecting, restoring, and promoting the sustainable use of terrestrial ecosystems, managing forests sustainably, combating desertification, and halting and reversing land degradation and biodiversity loss.
Peace, Justice, and Strong Institutions: Promoting peaceful and inclusive societies for sustainable development, providing access to justice for all, and building effective, accountable, and inclusive institutions at all levels.
Partnerships for the Goals: Strengthening the means of implementation and revitalizing the Global Partnership for Sustainable Development.

In my role as an ISO auditor, I frequently encounter organisations grappling with Information and Communication Technology (ICT) and related security challenges. Based on these observations, there’s a strong possibility that the next update to the ISO 9001 standard might also focus on ensuring that businesses take cybersecurity seriously.

Final Thoughts

Remember, Climate change in ISO 9001 isn’t just about certification. It’s about aligning your organisation’s vision and mission to consider sustainable goals. This step is crucial for reflecting a commitment to sustainable practices within your quality management system. I suggest you start working on it and go above and beyond!

What certified companies and auditors should know about the new ISO Climate Change Amendments

The new Climate Change Amendments have been added to ISO 9001 and over 30 other Management System Standards by The International Organization for Standardization (ISO) to ensure that climate change issues are considered by organizations in the context of the effectiveness of the management system. In a previous article, about the Climate Action Amendments, we looked at what has changed and the implications for companies certified to the amended standards.

This article examines what needs to be considered when auditing or being audited to the Climate Change Amendments. We looked at guidance from ISO and IAF, as well as, the ANSI National Accreditation Board (ANAB) and various certification bodies. Clauses 4.1 and 4.2 of ISO 9001 (which flows into other harmonized structures like ISO 14001, ISO 45001, etc.) state the need for organizations to consider all internal and external issues that can impact the effectiveness of their management system. The new amendments ensure that climate change is now considered within the management system. With April being designated as Earth Month, it is appropriate to celebrate our planet and take action to protect it and prepare homes and businesses to effectively manage and mitigate the effects of climate change. The success and sustainability of your business may depend upon it.

Understanding the ISO Climate Change Amendments

Clause 4.1 added: The organization shall determine whether climate change is a relevant issue.

Clause 4.2 added: Note: Relevant interested parties can have requirements related to climate change.

These additions are more of a clarification rather than a new requirement. What this translates to for certified organizations is that they have to consider climate change aspects and risks within the development, maintenance, and effectiveness of their own management system(s). Climate change, along with other issues, should be determined as relevant or not and if so, considered within an evaluation of risk, within the scope of the management systems standards. Where an organization operates more than one management system (for example Quality Management and Health and Safety Management), it should ensure that climate change, if determined to be relevant, is considered within the scope of each management system standard.

What is required of a certified company?

Certified organizations (including applicants) need to consider if Climate Change is a relevant issue within their own management system(s).

If yes, the organization must consider it within their system’s objectives and risk evaluation, within the scope of their management system(s).

If no, provide evidence that climate change is not within their quality management system scope (as considered by management), or is not an issue. Evidence may be documented in management review minutes with discussion of the topic and decision recorded, or shown in the quality manual.

What will Certification Body auditors be looking for as evidence of conformance?

Certification Bodies (CB) have indicated their auditors will begin discussing climate awareness and considerations during audits, as there is no transition period and the amendments are now effective. This means awareness of the climate change amendment and consideration of its impact are key. Evidence of conformance can be achieved through the interview process and/or records such as a risk analysis, internal audit, and/or the management review. While a clear lack of consideration demonstrated through the interview process and records review may result in a minor nonconformance against sections 4.1 or 4.2 of the management standards, most likely, in the initial phase of this rollout, it may be noted as an Opportunity For Improvement (OFI).

On the flip side, if an organization determines climate change is irrelevant to their management system, CBs will evaluate the effectiveness of the organization’s process in making this decision.

Auditing climate change issues

The Auditing Practices Group (APG) prepared a document on Auditing Climate Change issues in ISO 9001 to support and guide 1st, 2nd and 3rd party auditors. Consistent with ISO 19011:2018 Guidelines for auditing management systems, auditors must maintain objectivity and neutrality when auditing climate change issues. The role of the auditor is to assess whether the organization determined if climate change is relevant or not in relation to their system and its intended results, and if so, how it is addressed in the management system.

Are there relevant issues that will affect the organization’s ability to achieve the intended results of the management system and provide products and services that meet customer and applicable statutory and regulatory requirements?

Some examples of evidence of consideration and compliance:

Energy supplier invoices stating the percentage of supplied energy coming from renewable sources, claims on carbon credit, claims on products of energy consumption reduction, replacement of raw materials or consideration of eco-design of products to reduce climate change impacts.

4.1 Climate Requirement: The organization shall determine whether climate change is a relevant issue.

APG offers auditing suggestions for climate change impacts from external and internal issues. A sampling is presented here as questions for companies and auditors to consider:

Have changes occurred in statutory or regulatory requirements such as restrictions on the use of certain materials, product origin, claims, etc.?
Is the organization making use of bio-based, renewable materials?
Are there potential impacts on the products and services or on the QMS processes, by changes determined in other linked management systems, e.g. need to reduce energy consumption, reduce waste, reuse or recycle materials?
Are customers or stakeholders requiring adoption of carbon neutral products and services?
Possible issues impacting the processes and infrastructure, due to energy and other considerations?
Is the organization and delivery of its products and services vulnerable to factors like storms, floods, fires, drought, that may cause supply shortages or delays in distribution?
Are there concerns regarding overall knowledge and control of the supply chain in climate change related issues?

4.2 NOTE: Relevant interested parties can have requirements related to climate change

Has the organization determined the existence of applicable requirements related to climate change from relevant interested parties?

Examples of audit questions of relevant interested party requirements for climate change to consider:

Do statutory and regulatory, environmental or climate change requirements exist for the product or service provided, and could they affect the organization’s ability to provide that product or service?
Are there customer requirements regarding climate considerations, zero discharge, or carbon neutrality of the products?
Does the parent company have climate change policies and strategies?
Are there requirements related to product information on aspects related to climate change (sustainability of the origin, reuse, recyclability, end of life, embedded carbon, etc.), including product claims and associated existing legal, statutory, and other requirements?
Does the organization have environmental agreements with community groups or non-governmental organizations?
Do permits, licenses, or other forms of environmental authorization exist?
Are there climate change related requirements on processes such as packaging, manufacturing, servicing, logistics, etc.?

In summary, these examples and questions are a good starting point when auditing on the consideration and compliance of climate change within the context of the quality management system. APG provides further guidance for addressing the issues when they are considered to be relevant or when there are other stakeholders’ requirements related to climate change.

Resources for organizations and auditors

ISO.org – free download of Amendments (search for Climate Action Amendment)

ANAB Heads Up #527

For more information, including list of standards impacted, read the Joint ISO/IAF Communique, and your Certification Body can provide further guidance.

ISO 9001 Auditing Practices Group – Guidance On Auditing Climate Change issues in ISO 9001

Sources:

https://certbetter.com/blog/climate-change-in-iso-9001-how-to-implement-into-qms

The ISO Climate Change Amendments and Their Impact on Certified Companies and Auditors

แท็ก :

Iso 9001

Iso14001

Iso45001

Internal Audit

Document Control

Climate Change

Iso9001:2024